Terms of service

Welcome to ssongssong.

By using our online store and placing an order, you agree to these Terms of Service.

• Products

We make every effort to ensure that product descriptions, photographs, colours and measurements are accurate.

Please note that handmade products may have slight variations in colour, texture or appearance. These variations are not considered defects where they are a natural result of the handmade process.

• Orders

You may place an order through our online store by following the checkout process.

An order is considered accepted once payment has been successfully processed and the order has been confirmed.

We reserve the right to contact you if there is an issue with your order, including product availability, pricing or payment.

If we are unable to fulfil an order, we will contact you and provide an appropriate solution, which may include a refund.

• Pricing and Payment

All prices are displayed in Australian dollars unless otherwise stated.

Payment is processed through the payment methods available at checkout.

• Shipping

Orders are shipped according to our Shipping Policy.

Delivery times are estimates and may vary due to circumstances outside our reasonable control, including carrier delays, severe weather or other unforeseen events.

• Returns and Refunds

Returns, exchanges and refunds are handled according to our Refund & Return Policy.

Nothing in these Terms limits your rights under the Australian Consumer Law.

• Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page.

• Contact

If you have any questions about these Terms of Service, please contact:

ssongssong0826@gmail.com